You can always return an online purchase within 14 days after the delivery.
How to return an item: please report your return by email (email@example.com) as quickly as possible. After our confirmation you have 14 days to return the item.
You can arrange the transport yourself or have us arrange the pick up for you.
Depending on your location and size of the item pick up costs are between €40 - €80. We will deduct the pick up costs from the refund.
The shipping costs and responsibility for damages of returns are for the customer.
Refunds are made through the webshop system, you will receive a confirmation email (always check your SPAM) and the deposit will take up 1-5 business days.
The return conditions can be found in our Terms & Conditions.
DELIVERY OF VINTAGE DESIGN PIECES
We provide free professional home delivery in the Netherlands & Belgium.
We strive to deliver your order within 5 - 14 days, usually you will receive your order the next week. We work with our own professional logistics partner who will contact you about the delivery on Whatsapp / text / phone call.
Unfortunately we are not able to store your purchase for more than 4 weeks after purchase.
You can choose to place your order and pay the additional shipping costs afterwards, it will be added to your order and you'll receive an invoice for the shipping costs. Choose the option 'pay for shipping afterwards'.
UK after Brexit: Delivery is possible to the UK. Please note that there are extra costs besides shipping costs, the transporter will ask for an extra import fee and the UK government will tax you UK VAT.
DELIVERY OF CONTEMPORARY ITEMS
Please note that our contemporary items are made to order and a production time of 1 - 8 weeks might be applicable. Smaller pieces such as poefs and stools have a shorter production time and are usually shipped fairly quickly (within 1 - 2 weeks).
Unfortunately it's not possible to put items on hold.
We accept payments through iDeal, Maestro, Mastercard, American Express, Bancontact & Giroplay.
Please note that our vintage items are 'margin goods' and therefore the charged VAT is 0%.
Contemporary items are charged with 21% VAT.
Open on Saturday between 12.00 - 17.00
By appointment: Monday - Friday 10.00 - 18.00
Our showroom is for rent as a shoot location with props.
Check the rental page for ore information.